Pakish One Portal: How to Manage Domains, cPanel, Files, and Billing From One Dashboard

Pakish One Portal at my.pakish.net is a unified client dashboard where you can manage all your domains, hosting plans, cPanel access, SSL certificates, billing, invoices, and support tickets from a single login. Instead of juggling separate logins for your domain registrar, hosting control panel, and billing system, the Pakish One Portal consolidates everything into one professional interface that works on desktop and mobile devices.

This guide explains every feature of the portal and shows you how to use it to manage your entire web presence efficiently.

What Is the Pakish One Portal?

The Pakish One Portal is your central command center for everything related to your web hosting and domains at Pakish.net. It is powered by WHMCS — the same enterprise-grade client management platform used by GoDaddy, HostGator, and other major hosting companies worldwide.

What You Can Do From the Portal

| Feature | Description | Location in Portal | |---|---|---| | Domain Management | Register, renew, transfer, and configure DNS for all your domains | Domains → My Domains | | Hosting Management | View and manage all hosting plans, access cPanel | Services → My Services | | cPanel Access | One-click login to cPanel without remembering a separate password | Services → click plan → Login to cPanel | | Billing & Invoices | View invoices, make payments, download receipts | Billing → My Invoices | | Support Tickets | Open, track, and respond to technical support requests | Support → Tickets | | SSL Certificates | Order, renew, and download SSL certificates | Services → My Services | | DNS Management | Edit DNS records (A, CNAME, MX, TXT) for any domain | Domains → click domain → DNS Management | | Email Setup | Configure professional email accounts through cPanel | Services → cPanel Login → Email | | Account Security | Change password, enable two-factor authentication | Hello → Security Settings |

Advantage 1: Single Sign-On (SSO) for Everything

The biggest advantage of the Pakish One Portal is that you log in once and access everything — domains, hosting, cPanel, email, billing, and support — without remembering multiple passwords.

How SSO Works

When you click Login to cPanel from within the portal, WHMCS authenticates you automatically using a secure session token. You do not need to enter a separate cPanel username and password. This is:

More secure: No cPanel passwords stored in browser or written down
More convenient: One click to reach your hosting control panel
Consistent: Same credentials across all Pakish services

Accessing cPanel Through the Portal

Log into my.pakish.net
Click Services in the top navigation → My Services
Click on your hosting plan (e.g., "Go WordPress" or "Starter Cloud Hosting")
On the service detail page, click the Login to cPanel button
cPanel opens in a new tab — you are automatically logged in

No separate password needed. If you have multiple hosting plans, each one has its own cPanel login button.

Advantage 2: Centralized Domain Management

Whether you have 1 domain or 50, the portal gives you a unified view of all your domains with their status, expiry dates, nameservers, and DNS records.

Viewing All Your Domains

Go to Domains → My Domains
You will see a table showing:

| Column | What It Shows | |---|---| | Domain | The domain name | | Registration Date | When you registered or transferred the domain | | Expiry Date | When the domain needs renewal (critical to track) | | Status | Active, Pending Transfer, Expired | | Auto Renew | Whether the domain will auto-renew before expiry |

Managing DNS Records

For any domain in your portal, you can edit DNS records without opening a separate DNS manager:

Go to Domains → My Domains → click the domain name
Click DNS Management (or Nameserver Management)
You can add, edit, or delete:

| Record Type | Purpose | Example Value | |---|---|---| | A Record | Points domain to an IP address | 192.168.1.1 | | CNAME | Creates a domain alias | www → yourdomain.com | | MX Record | Routes email to mail server | mail.yourdomain.com (Priority: 10) | | TXT Record | SPF, DKIM, DMARC, domain verification | v=spf1 +a +mx ~all | | AAAA Record | Points domain to an IPv6 address | 2001:db8::1 |

Click Save Changes after editing

Important: DNS changes take 5 minutes to 48 hours to propagate globally. See our DNS propagation tips article for techniques to speed this up.

Setting Up Domain Forwarding

If you own multiple domains and want them all to point to one main website:

Go to Domains → My Domains → click the secondary domain
Go to DNS Management
Add an A record pointing to your main website's IP address
Or use URL Forwarding (if available) to redirect seconddomain.com to maindomain.com

Domain Auto-Renewal

To prevent accidental domain expiration:

Go to Domains → My Domains → click the domain
Find Auto Renew setting
Toggle it to Enabled
Ensure you have a valid payment method on file in Billing settings

Advantage 3: Complete Billing and Invoice Management

The portal provides full financial transparency — every invoice, payment, credit, and renewal is tracked and accessible.

Viewing Your Invoices

Go to Billing → My Invoices
Invoices are listed with:

| Column | Details | |---|---| | Invoice Number | Unique reference for accounting | | Date | When the invoice was generated | | Due Date | Payment deadline | | Amount | Total amount in PKR | | Status | Paid, Unpaid, Overdue, Cancelled |

Click any invoice to view details and download a PDF receipt

Payment Methods

Pakish supports multiple Pakistani-friendly payment options:

| Method | Processing Time | Notes | |---|---|---| | Bank Transfer | 1–24 hours after confirmation | HBL, Meezan, UBL, Allied Bank | | JazzCash | Instant to 1 hour | Mobile wallet payment | | Easypaisa | Instant to 1 hour | Mobile wallet payment | | Credit/Debit Card | Instant | Visa, Mastercard via secure gateway |

Adding Funds to Your Account

You can pre-load funds into your Pakish account for faster future transactions:

Go to Billing → Add Funds
Enter the amount you want to add (in PKR)
Choose your payment method
Complete the payment
The credit balance appears in your account and is automatically used for future invoices

Advantage 4: Professional Support Ticket System

Instead of chasing support via email or chat, the portal provides a structured ticket system where every conversation is logged, timestamped, and tracked until resolution.

How to Open a Support Ticket

Go to Support → Open Ticket
Select the relevant department:

| Department | Use For | |---|---| | Technical Support | Server issues, cPanel problems, website errors, email issues | | Billing | Payment questions, invoice disputes, refund requests | | Sales | Pre-purchase questions, plan comparisons, custom quotes | | Domain Support | Domain transfers, DNS issues, PKNIC queries |

Fill in the ticket:
- Subject: Clear, specific description (e.g., "WordPress site showing 500 error on yourdomain.com")
- Priority: Emergency, High, Medium, Low
- Message: Describe the issue with details — what you see, when it started, what you have already tried
- Attachments: Upload screenshots or error logs if relevant
Click Submit

Tracking Ticket Status

Go to Support → Tickets
Each ticket shows:

| Status | Meaning | |---|---| | Open | Submitted, awaiting staff response | | Answered | Staff has responded — check for their reply | | Customer Reply | You have replied — awaiting staff | | In Progress | Staff is actively working on the issue | | Closed | Issue resolved |

Click any ticket to read the full conversation thread and add replies

Response Time Expectations

| Priority | First Response | Resolution | |---|---|---| | Emergency | Under 1 hour | 1–4 hours | | High | 1–4 hours | 4–24 hours | | Medium | 4–12 hours | 1–3 days | | Low | 12–24 hours | 3–5 days |

Advantage 5: Hosting Plan Management

Viewing Your Active Services

Go to Services → My Services
Each service shows:
- Plan name (e.g., "Go WordPress", "Starter Cloud")
- Status (Active, Suspended, Pending)
- Billing cycle (Monthly, Annually, Biennially)
- Next due date
- Server information

Upgrading Your Hosting Plan

If your website has outgrown its current plan:

Go to Services → My Services → click your hosting plan
Click Upgrade/Downgrade in the sidebar
Select the new plan
The portal calculates the prorated cost automatically — you only pay the difference for the remaining billing period
Confirm the upgrade
The migration happens within minutes with zero downtime on Pakish managed plans

Server Information Available

For each hosting plan, the portal shows:

| Information | Description | |---|---| | Server Name | The physical server hosting your account | | Server IP | The IP address to point your domain to | | cPanel Username | Your cPanel login username | | Nameservers | ns1.pakish.net, ns2.pakish.net | | Operating System | CloudLinux (for shared) or Ubuntu/AlmaLinux (for VPS) | | Disk Usage | Current storage consumption | | Bandwidth Usage | Current month's data transfer |

Advantage 6: Account Security Features

Changing Your Password

Click your name (top right) → Change Password
Enter your current password
Enter a new strong password (12+ characters, mixed case, numbers, symbols)
Click Save Changes

Enabling Two-Factor Authentication (2FA)

Two-factor authentication adds a second verification step when logging in, protecting your account even if your password is compromised.

Click your name → Security Settings
Find Two-Factor Authentication
Click Enable
Scan the QR code with Google Authenticator, Authy, or Microsoft Authenticator
Enter the 6-digit verification code to confirm
Save the backup codes in a secure location

After enabling 2FA, every login to my.pakish.net will require both your password and a 6-digit code from your authenticator app.

Managing Authorized IP Addresses

For additional security on API access or admin-level operations:

Go to Security Settings
Under API Access or IP Restrictions
Add your trusted IP addresses
Only these IPs will be able to access sensitive account operations

Advantage 7: Mobile-Friendly Access

The Pakish One Portal is fully responsive and works on any device — smartphone, tablet, or desktop. You can:

Check domain expiry dates from your phone
Pay invoices on the go
Open support tickets from anywhere
Access cPanel via SSO from a mobile browser
Monitor service status during travel

There is no need to install a separate app — simply open my.pakish.net in your mobile browser, log in, and you have full access to all portal features.

For New Customers

Visit my.pakish.net
Click Register (or it is created automatically when you purchase a service)
Fill in your details:
- Full name
- Email address (this is your login ID)
- Phone number
- Company name (optional)
- Address
Set a strong password
Complete the registration
You will receive a welcome email with your account details

For Existing Customers

Visit my.pakish.net
Enter your registered email address
Enter your password
Click Login
If you have 2FA enabled, enter the 6-digit code from your authenticator app

Forgot Your Password?

Click Lost Password on the login page
Enter your registered email address
Check your email for the reset link
Click the link and set a new password
Log in with the new password

Frequently Asked Questions

Is the Pakish One Portal the same as cPanel?

No. The Pakish One Portal (my.pakish.net) is your client management dashboard where you handle billing, domains, support tickets, and account settings. cPanel is the hosting control panel where you manage website files, databases, email accounts, and server settings. You access cPanel through the portal via the one-click Login to cPanel button. They serve different purposes but are connected through single sign-on.

Can multiple people access the same portal account?

The portal has one primary login per account. However, you can share the login credentials with trusted team members, or contact Pakish support to set up sub-accounts with limited permissions. For agencies managing multiple client sites, each client can have their own portal account with only their services visible.

What happens if a domain expires and I did not notice?

The portal sends email notifications at 60 days, 30 days, 14 days, 7 days, 3 days, and 1 day before expiry. If the domain still expires, it enters a grace period (typically 30 days for .com, varies for .pk) during which you can still renew at the normal price. After the grace period, the domain enters redemption (restoration fee applies) and eventually becomes available for anyone to register. Enable auto-renewal to prevent this entirely.

How do I download a receipt for tax purposes?

Go to Billing then My Invoices, click on any paid invoice, and click the Download PDF or Print button. The invoice includes all details needed for tax documentation including the company name, NTN number, amount in PKR, and payment date. For bulk downloads, you can export invoice history from the billing section.

Can I manage domains registered at other registrars through this portal?

Only domains registered at or transferred to Pakish appear in the portal. If you have domains at GoDaddy or Namecheap, you can transfer them to Pakish and then manage all domains from one place. You can point domains from other registrars to Pakish nameservers for hosting, but DNS management for those domains must be done at their respective registrar until you transfer them.

Is the portal available in Urdu?

The portal interface is currently in English, which is the international standard for hosting control panels. However, all support tickets can be submitted in Urdu or Roman Urdu, and the Pakish support team responds in whichever language you prefer. Key labels and navigation are straightforward enough that language is rarely a barrier.