At Pakish.NET, your privacy is a fundamental right we take seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our web hosting, domain registration, and digital services. Pakish.NET is operated from Lahore, Pakistan and serves customers across Pakistan, the UAE, and globally.
1. Information We Collect
We collect only the information necessary to provide our services. This includes:
- Account Information: Your name, email address, phone number, and billing address when you register for services.
- Payment Information: Transaction details processed through JazzCash, EasyPaisa, bank transfers, or credit/debit cards. We do not store full card numbers.
- Technical Data: IP addresses, browser type, device information, and access logs collected automatically when you visit our website or use the client portal.
- Support Communications: Messages exchanged via our ticket system, WhatsApp, or email support channels.
2. How We Use Your Data
Your data is used exclusively for:
- Managing your hosting account and processing service orders
- Processing payments and generating invoices
- Providing customer support and resolving technical issues
- Sending service-related notifications (billing reminders, maintenance alerts)
- Improving our services and website performance
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Protection & Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption on all web traffic and API communications
- Imunify360 server-level malware protection
- Daily off-site backups via JetBackup for disaster recovery
- Access controls and authentication for administrative systems
4. Cookies & Tracking
We use essential cookies to maintain your session and preferences on our website and client portal (powered by WHMCS). We do not use third-party advertising trackers. Analytics data, if collected, is aggregated and anonymized.
5. Third-Party Services
We use trusted third-party services for specific functions:
- WHMCS for client account and billing management
- Google Workspace / Gemini AI for AI-powered domain suggestions
- Payment gateways (JazzCash, EasyPaisa, bank APIs) for transaction processing
Each third-party provider operates under their own privacy policy. We only share the minimum data necessary for service fulfillment.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
To exercise any of these rights, contact us at support@pakish.net or via our WhatsApp support channel.
7. Data Retention
We retain your account data for as long as your account is active, plus an additional 90 days after cancellation for backup and legal compliance purposes. Payment records are retained as required by Pakistani tax regulations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or client portal notification. The latest version is always available at pakish.net/privacy.
Last updated: February 2026