Service ki terms

1. Upstream infrastructure aur zimmedari ki had

Pakish dot NET aik azaad managed services provider hai jo industry-leading upstream partners — Hosting.com, ResellerClub aur Resell.biz — use karta hai. Hum priority support dete hain aur aapka account manage karte hain, lekin core hardware, network aur data center-level guarantees hamare upstream providers ke SLAs se chalte hain.

Pakish dot NET Group data loss, service interruptions ya lambi downtime ke liye zimmedar nahi jab wajah sirf upstream network failures, force majeure events (natural disasters, wars, pandemics), ya malicious third-party attacks hon jo hamare makool control se bahar hon. Aise cases mein liability responsible upstream provider ke published SLA terms ke mutabiq unhein transfer hoti hai.

2. Billing, tax aur payment ki sharaayat

Hamari website aur invoices par tamam qeematain applicable taxes (VAT, Sales Tax, waghaira) ke baghair hain — jab tak likha hua "inclusive" na ho.

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  Tax ki zimmedari

  Jaise invoices par likha hota hai ("Tax not included in this invoice"), koi bhi zaroori tax apni local jurisdiction ko ada karna sirf aapki zimmedari hai. Pakish dot NET Group Pakistan Tax Office ke sath registered hai (NTN holder) aur Pakistan Federal Board of Revenue (FBR) ki tamam filing requirements follow karta hai.

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  Payment ki sharaayat

  Tamam services pre-pay basis par bill hoti hain. Due date tak invoice ada na hone par hamara WHMCS billing system 48 hours ke andar automated service suspension laga deta hai. Non-payment ke 30 days baad suspended accounts permanently delete ho jate hain.

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  Currency aur processing kaise chalti hai

  Local Pakistani transactions PKR mein process hoti hain. International transactions payment gateway ke hisaab se USD ya doosri currencies mein process ho sakti hain. Exchange rate ke utaar-chadhaav aapki zimmedari hain.

3. Domain register karte waqt ICANN aur PKNIC ke rules lagte hain

Tamam domain registrations ICANN policies, PKNIC regulations (.pk domains ke liye) aur hamare registrars ki terms ke under aati hain. Domain purchase register aur provision hone ke baad strictly non-refundable hai. Accurate WHOIS contact information rakhna aur expiration se pehle domains renew karna aapki zimmedari hai. Unpaid renewal invoices ya outdated contact details ki wajah se lost ya expired domains par Pakish dot NET zimmedar nahi.

4. Acceptable use ke sath account kab band hota hai

Aap Pakish dot NET services sirf qanooni maqsad ke liye use karne par agree karte hain — tamam applicable laws (Pakistani law, international cyber laws, GDPR, PECA, waghaira) ke mutabiq. Koi bhi violation — malware hosting, phishing content, spam, child exploitation material, ya terrorist financing — bina refund ke foran account termination ka nateeja degi. Pakish dot NET law enforcement aur court orders ke sath poora cooperate karta hai. Hum apni sole discretion par in terms ki violation wale accounts suspend ya terminate kar sakte hain.

5. Order ke baad khidmat ki farahmi aur wapsi

Product details, applicable prices, billing term, aur setup ya renewal charges payment se pehle product page, order form ya invoice par show honge. Pakish.NET digital services deta hai; physical shipping apply nahi hoti. Payment confirm aur required checks complete hone ke baad access aur setup details account email aur/ya customer portal par electronically milengi. Domains aur third-party services provider availability aur processing par depend karti hain. Cancellation aur refund eligibility hamari Refund & Cancellation Policy ke mutabiq hai. Digital services physical goods nahi, is liye physical return nahi hota; policy ke mutabiq cancellation ya refund request ki ja sakti hai.

Khidmaat ki farahmi wali policy parhein|Paise wapsi aur cancellation ki policy parhein

6. Pro Support mein door se madad ki sharaait

Pro Support par neeche di gayi service ki sharaait bhi lagu hain, jin mein scope, remote access, pricing aur booking shamil hain. Yeh naye engagements par lagu hain; purane commitments, alag warranties ya SLAs aur qanooni huqooq mehfooz hain.