Uptime aur SLA methodology samjhein
Product pages par uptime percentages hosted service ki platform availability ko refer karte hain — jaise aapke plan terms mein measure hota hai.
SLA kya cover karti hai
Hosting platform ke liye network aur hypervisor availability. Advance mein announced scheduled maintenance plan terms ke mutabiq excluded hai. Application-level bugs aur customer code covered nahi hain.
Measurement
Monitoring core infrastructure par internal aur external probes use karti hai. Credit requests Refund Policy aur plan-specific SLA clauses follow karte hain.