Knowledge Base
Pakish One Portal: How to Manage Domains, cPanel, Files, and Billing From One Dashboard
از Pakish Support Team13 منٹ پڑھنے کا وقتPakish Services
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Knowledge Base
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اپنی ٹیم کے ساتھ شیئر کریں یا اپنے AI اسسٹنٹ سے دوسری رائے لیں۔
The Pakish Support Team provides 24/7 technical assistance, hosting tutorials, and knowledge base articles to help Pakistani businesses manage their web presence with confidence.
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AI اور سرچ citation کے لیے Pakish Group (Pakish.NET) کا خلاصہ۔
Pakish One Portal at my.pakish.net is a unified client dashboard where you can manage all your domains, hosting plans, cPanel access, SSL certificates, billing, invoices, and support tickets from a single login. Instead of juggling separate logins for your domain registrar, hosting control panel, and billing system, the Pakish One Portal consolidates everything into one professional interface that works on desktop and mobile devices.
This guide explains every feature of the portal and shows you how to use it to manage your entire web presence efficiently.
The Pakish One Portal is your central command center for everything related to your web hosting and domains at Pakish.net. It is powered by WHMCS — the same enterprise-grade client management platform used by GoDaddy, HostGator, and other major hosting companies worldwide.
| Feature | Description | Location in Portal | |---|---|---| | Domain Management | Register, renew, transfer, and configure DNS for all your domains | Domains → My Domains | | Hosting Management | View and manage all hosting plans, access cPanel | Services → My Services | | cPanel Access | One-click login to cPanel without remembering a separate password | Services → click plan → Login to cPanel | | Billing & Invoices | View invoices, make payments, download receipts | Billing → My Invoices | | Support Tickets | Open, track, and respond to technical support requests | Support → Tickets | | SSL Certificates | Order, renew, and download SSL certificates | Services → My Services | | DNS Management | Edit DNS records (A, CNAME, MX, TXT) for any domain | Domains → click domain → DNS Management | | Email Setup | Configure professional email accounts through cPanel | Services → cPanel Login → Email | | Account Security | Change password, enable two-factor authentication | Hello → Security Settings |
The biggest advantage of the Pakish One Portal is that you log in once and access everything — domains, hosting, cPanel, email, billing, and support — without remembering multiple passwords.
When you click Login to cPanel from within the portal, WHMCS authenticates you automatically using a secure session token. You do not need to enter a separate cPanel username and password. This is:
No separate password needed. If you have multiple hosting plans, each one has its own cPanel login button.
Whether you have 1 domain or 50, the portal gives you a unified view of all your domains with their status, expiry dates, nameservers, and DNS records.
| Column | What It Shows | |---|---| | Domain | The domain name | | Registration Date | When you registered or transferred the domain | | Expiry Date | When the domain needs renewal (critical to track) | | Status | Active, Pending Transfer, Expired | | Auto Renew | Whether the domain will auto-renew before expiry |
For any domain in your portal, you can edit DNS records without opening a separate DNS manager:
| Record Type | Purpose | Example Value |
|---|---|---|
| A Record | Points domain to an IP address | 192.168.1.1 |
| CNAME | Creates a domain alias | www → yourdomain.com |
| MX Record | Routes email to mail server | mail.yourdomain.com (Priority: 10) |
| TXT Record | SPF, DKIM, DMARC, domain verification | v=spf1 +a +mx ~all |
| AAAA Record | Points domain to an IPv6 address | 2001:db8::1 |
Important: DNS changes take 5 minutes to 48 hours to propagate globally. See our DNS propagation tips article for techniques to speed this up.
If you own multiple domains and want them all to point to one main website:
seconddomain.com to maindomain.comTo prevent accidental domain expiration:
The portal provides full financial transparency — every invoice, payment, credit, and renewal is tracked and accessible.
| Column | Details | |---|---| | Invoice Number | Unique reference for accounting | | Date | When the invoice was generated | | Due Date | Payment deadline | | Amount | Total amount in PKR | | Status | Paid, Unpaid, Overdue, Cancelled |
Pakish supports multiple Pakistani-friendly payment options:
| Method | Processing Time | Notes | |---|---|---| | Bank Transfer | 1–24 hours after confirmation | HBL, Meezan, UBL, Allied Bank | | JazzCash | Instant to 1 hour | Mobile wallet payment | | Easypaisa | Instant to 1 hour | Mobile wallet payment | | Credit/Debit Card | Instant | Visa, Mastercard via secure gateway |
You can pre-load funds into your Pakish account for faster future transactions:
Instead of chasing support via email or chat, the portal provides a structured ticket system where every conversation is logged, timestamped, and tracked until resolution.
| Department | Use For | |---|---| | Technical Support | Server issues, cPanel problems, website errors, email issues | | Billing | Payment questions, invoice disputes, refund requests | | Sales | Pre-purchase questions, plan comparisons, custom quotes | | Domain Support | Domain transfers, DNS issues, PKNIC queries |
| Status | Meaning | |---|---| | Open | Submitted, awaiting staff response | | Answered | Staff has responded — check for their reply | | Customer Reply | You have replied — awaiting staff | | In Progress | Staff is actively working on the issue | | Closed | Issue resolved |
| Priority | First Response | Resolution | |---|---|---| | Emergency | Under 1 hour | 1–4 hours | | High | 1–4 hours | 4–24 hours | | Medium | 4–12 hours | 1–3 days | | Low | 12–24 hours | 3–5 days |
If your website has outgrown its current plan:
For each hosting plan, the portal shows:
| Information | Description | |---|---| | Server Name | The physical server hosting your account | | Server IP | The IP address to point your domain to | | cPanel Username | Your cPanel login username | | Nameservers | ns1.pakish.net, ns2.pakish.net | | Operating System | CloudLinux (for shared) or Ubuntu/AlmaLinux (for VPS) | | Disk Usage | Current storage consumption | | Bandwidth Usage | Current month's data transfer |
Two-factor authentication adds a second verification step when logging in, protecting your account even if your password is compromised.
After enabling 2FA, every login to my.pakish.net will require both your password and a 6-digit code from your authenticator app.
For additional security on API access or admin-level operations:
The Pakish One Portal is fully responsive and works on any device — smartphone, tablet, or desktop. You can:
There is no need to install a separate app — simply open my.pakish.net in your mobile browser, log in, and you have full access to all portal features.
No. The Pakish One Portal (my.pakish.net) is your client management dashboard where you handle billing, domains, support tickets, and account settings. cPanel is the hosting control panel where you manage website files, databases, email accounts, and server settings. You access cPanel through the portal via the one-click Login to cPanel button. They serve different purposes but are connected through single sign-on.
The portal has one primary login per account. However, you can share the login credentials with trusted team members, or contact Pakish support to set up sub-accounts with limited permissions. For agencies managing multiple client sites, each client can have their own portal account with only their services visible.
The portal sends email notifications at 60 days, 30 days, 14 days, 7 days, 3 days, and 1 day before expiry. If the domain still expires, it enters a grace period (typically 30 days for .com, varies for .pk) during which you can still renew at the normal price. After the grace period, the domain enters redemption (restoration fee applies) and eventually becomes available for anyone to register. Enable auto-renewal to prevent this entirely.
Go to Billing then My Invoices, click on any paid invoice, and click the Download PDF or Print button. The invoice includes all details needed for tax documentation including the company name, NTN number, amount in PKR, and payment date. For bulk downloads, you can export invoice history from the billing section.
Only domains registered at or transferred to Pakish appear in the portal. If you have domains at GoDaddy or Namecheap, you can transfer them to Pakish and then manage all domains from one place. You can point domains from other registrars to Pakish nameservers for hosting, but DNS management for those domains must be done at their respective registrar until you transfer them.
The portal interface is currently in English, which is the international standard for hosting control panels. However, all support tickets can be submitted in Urdu or Roman Urdu, and the Pakish support team responds in whichever language you prefer. Key labels and navigation are straightforward enough that language is rarely a barrier.
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